Cancellation Policy

At Newson Health we are committed to helping as many women as possible through our Menopause Clinics and we hope you understand that in order to do this we must operate a cancellation policy.

We respect that your time is valuable and we appreciate that you understand ours is too. If appointments are cancelled or rescheduled at short notice, or if you do not attend an appointment, this means we are unable to re-use that time to support other patients.

If you know that you are going to be unable to attend an appointment that you have booked we would appreciate you giving us as much notice as possible. We will be pleased to cancel and reschedule any appointments at any time, without any penalty or administration fees, up to 48 hours before your consultation.

In the event that you give us less than 48 hours notice of cancellation or re-scheduling, this will incur a 50% cancellation levy, as we may not be able to help other patients with such short notice.  If you give us less than 24 hours notice, or if you do not attend at the time of the appointment there is a 100% cancellation levy. 

In the event of a cancellation or rescheduling of an appointment please contact us on 01789 595004 and we will do our very best to assist you.

With best wishes and kind regards

The Newson Health Team