Repeat prescriptions

If you have had an appointment with your clinician in the last 6 months please check that a repeat dispensing prescription is not already a the Pharmacy.

If you have not had an appointment with your clinician in the last 12 months, your request may be rejected, and our team will contact you to offer an annual review appointment.

1/2Typical patient journey for prescriptions:

1/2Typical patient journey for prescriptions:

At a new appointment your clinician will issue a prescription for HRT if appropriate. You will have enough HRT until your first follow up in 3-4 months. One of the Pharmacies we use will send you a payment link via text or e-mail and as soon as you pay they will deliver HRT direclty to your home.

Ideally you would attend your first follow up having had some bloods done. Your clinician will make any necessary adjustments and issue enough HRT on a repeat dispensing prescription until your next review.

You can see a clinician as needed. In order to receive any HRT from us on an ongoing basis, you will need to have atleast an annual follow-up consultation.

2/2Typical patient journey for prescriptions:

2/2Typical patient journey for prescriptions:

Once a repeat dispensing prescription has been issued, you can order HRT directly from the Pharmacy if and when you need more. We will share the contact details of the Pharmacy with you.

Please refer to the FAQs and video link below for more detail.

When the Pharmacy send you your last lot of HRT, they will remind you to book an annual review at Newson Health. This is also a good time to book bloods so the results are back in time for your appointment.

Here’s how to contact the pharmacies

To improve the service provided to you, we work with CloudRx and Smartway to dispense and dispatch medication on our behalf.

Once your medicine has been prescribed, the pharmacy will contact you by email or text to take payment for the medication before it is posted to you.

CloudRx

Email: pharmacy@cloudrx.co.uk

Call:  0113 531 2942

Smartway

Email: info@smartwaypharmacy.co.uk

Call: 0208 545 7758

If you have had an appointment with your clinician in the last 6 months please check that a repeat dispensing prescription is not already at the pharmacy. You will find this information in the correspondence we have sent you.

If you have not had an appointment with your clinician in the last 12 months, your request may be rejected, and our team will contact you to offer an annual review appointment.

Repeat prescription information

Charges

There is a £37 fee charged by Newson Health for every prescription written. This charge covers the clinician creating the prescription, which is a legal document.

This is a one-off charge of £70 which covers the creation of a repeat prescription with a duration on 12 months. The £70 fee is payable upfront and is non-refundable.

A repeat prescription will usually be created at a follow-up appointment and will be sent to one of our partner pharmacies, all you need to do is contact the pharmacy for your next supply.

To fulfil our duty of care to you and to continue to prescribe medication, you will need to have a minimum of an annual review and bloods.

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